Our Services
Comprehensive aqua park solutions from design to maintenance - your complete water entertainment partner
CUSTOMER CARE
AlShrouk Fibercom is committed to providing the best possible customer care to its clients. Being fully aware of the value of your investment, every detail regarding your project is important and is handled as a priority. To us, customer care means resolving customer needs as quickly as possible, connecting effectively and fast, being available for any question 24/7, and serving with high professionalism at every step of our communication.
DESIGN
Our team of designers, developers, and 3D artists are constantly seeking growth, influence, and agility to design and build the next generation of products, experiences, and services. This enables our design department to produce a large volume of diverse, high-quality projects. At AlShrouk Fibercom, we want to offer desirable designs to customers around the world. For many years, as we grew our business and entered new markets, we deliver our vision of creating a better ride experience for your guests. Our designers are here to ensure and develop a strong design identity in our product range as we continue to meet the needs and dreams of our clients.
PLANNING
Planning is a core value for our company since the success behind all projects relies on well-managed project planning. The AlShrouk Fibercom Project Planning division is responsible for the whole project phase, encompassing all tasks from project initiation to detailed design. It is at this crucial stage where risks associated with the project are analyzed and the specific project execution approach is defined. The value of your investment is our priority in our planning process, therewithal success follows in every stage of your project.
ENGINEERING
AlShrouk Fibercom's in-house team of engineers and architects form the core of the various stages of the projects, conducting functions from designing the whole structure to determining all sorts of environmental conditions. Experience and vision are the keywords for us; the engineering process takes the project from a vision to a massive reality while ensuring safety and visual facts. A project itself is highly driven by designers and engineers in terms of the environmental conditions where the project will be installed, the calculations for an exact curvature of a water slide, and the analyses of the safety aspect.
PRODUCTION
At our modern, integrated production facilities in Egypt, we have a modern, integrated manufacturing plant that enables us to respond rapidly and reliably to all your requests. Our facility has efficient, high-tech equipment enabling us to process both steel construction and fiberglass manufacturing. We can manage our projects in optimal durations and in a proper order.
ASSEMBLY
Our products reaching the project site are subjected to final checks before assembly by the relevant team, and the products are installed according to the assembly manual prepared by the engineering department for each project. At this stage, we take care to ensure that the products are complete and not damaged during transportation. It is our duty to urgently replace the products damaged during transportation to ensure the assembly time is not exceeded. Our turn-key process is completed by our assembly and application team only after performing necessary tests, correct usage training, and hanging the necessary warning signs. Providing safety is one of our major principles, which we apply to our professional assembly team, who have worked in our company for many years and carry out installation and application duties by traveling to various countries where we execute our projects.
MAINTENANCE & RETOUCH
External factors and weather conditions can cause corrosion on some parts of your waterpark. AlShrouk Fibercom provides its clients with a 10-year warranty on its products, including one year of comprehensive free maintenance. Since visual appearance is important for your guests, bright colors are undoubtedly appealing. AlShrouk Fibercom's re-touch service ensures that your waterpark looks shiny and brand new, enabling a smoother ride for years to come.